Privacy Policy
Last updated May 06, 2026
This Privacy Notice for My Rent Return ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://myrentreturn.com or any website of ours that links to this Privacy Notice, or engage with us in other related ways, including any marketing or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at [email protected].
Summary of key points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.
How do we keep your information safe? We have adequate organizational and technical processes in place to protect your personal information. However, no electronic transmission or storage can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.
1. What information do we collect?
Personal information you disclose to us
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express interest in our Services, participate in activities on the Services, or otherwise contact us. The personal information we collect may include:
- Names
- Phone numbers
- Email addresses
- Ideal neighborhood
- Monthly rent budget
- Target move-in date
Sensitive information. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
Google API
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2. How do we process your information?
In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- To deliver services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries and offer support. We process your information to respond to inquiries and resolve potential issues.
- To send marketing and promotional communications in accordance with your preferences. You can opt out at any time.
- To comply with legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
3. When and with whom do we share your personal information?
In short: We may share information in specific situations described in this section and/or with the following third parties.
- Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. How long do we keep your information?
We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need, we will delete or anonymize it, or securely store and isolate it until deletion is possible.
5. How do we keep your information safe?
We have implemented appropriate and reasonable technical and organizational security measures. However, despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk.
6. Do we collect information from minors?
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. If we learn that personal information from users under 18 has been collected, we will take reasonable measures to promptly delete it. If you become aware of any data we may have collected from children under 18, please contact us at [email protected].
7. What are your privacy rights?
Withdrawing your consent: If we are relying on your consent, you have the right to withdraw it at any time by contacting us using the details below.
Opting out of marketing: You can unsubscribe at any time by replying "STOP" or "UNSUBSCRIBE" to our SMS messages, or by contacting us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
8. Controls for do-not-track features
Most web browsers include a Do-Not-Track ("DNT") feature. No uniform technology standard for recognizing DNT signals has been finalized, so we do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we will inform you in a revised version of this Privacy Notice.
9. Do United States residents have specific privacy rights?
In short: If you are a resident of certain US states, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to withdraw consent.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details such as name, address, phone number, email, IP address | NO |
| D. Commercial information | Transaction information, purchase history, payment information | NO |
| F. Internet activity | Browsing history, search history, online behavior | NO |
| G. Geolocation data | Device location | NO |
| L. Sensitive personal information | — | NO |
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and will not sell or share personal information belonging to website visitors, users, and other consumers in the future.
Your rights
Depending on your state, these rights may include the right to know whether we are processing your personal data, to access it, to correct inaccuracies, to request deletion, to obtain a copy, to non-discrimination for exercising your rights, and to opt out of targeted advertising, sale, or profiling.
How to exercise your rights
To exercise these rights, you can contact us by emailing [email protected] or by referring to the contact details at the bottom of this document. We will verify your identity before processing your request.
10. Do we make updates to this notice?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date. We encourage you to review this Privacy Notice frequently.
11. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
My Rent Return
Balcones Dr, #100
Austin, TX 78731
United States
12. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect, details about how we have processed it, correct inaccuracies, or delete it. To make a request, please email us at [email protected].